Frequently Asked Questions

APZ Rentals

Ask you to read all FAQ before you rent from us.
Call today for any question or concerns.

  1. 1
    What does the price include?
    The price includes free set-up and delivery of most of all of our equipment. It is also includes delivery within 30 mile radius of our location in Columbus, GA. We can deliver outside of our delivery range for an small additional fee. Delivery areas are subject to change or stop due to the rising costs of fuel.
  2. 2
    What is the delivery charge outside the delivery area?
    Delivery charge will be based on distance from 31903 zip code. *Rates are subject to change or stop due to the rising costs of fuel. Please call us to exact amount based on the distance.
  3. 3
    What are your payment options?
    You have several payments options, cash or credit card. The credit cards that we accept are Visa and MasterCard.
  4. 4
    Do I need to make a reservation?
    Please make your reservations as soon as possible. All of our inflatables are very popular and sometimes we are booked weeks and even months in advance. The sooner you call, the more likely you are to be able to obtain the item you want..
  5. 5
    Do you require a deposit?
    (yes) 50% down.
  6. 6
    What is your Cancellation Policy?
    We do not offer any type of refund on deposit or payments in full. We do not refund any money for any equipment that has ben delivered only exchange of the same or equal value. This goes for damage or not able to be used equipment. There is no exceptions.
  7. 7
    What if it is windy or rainy on the day of my event?
    If the local forecast is calling for high winds (20 MPH), or rain on the morning of your reservation, you may reschedule your reservation for another day. Rescheduling is based on availability for the day requested. If you feel that rain or wind is a concern, please bring this to our attention PRIOR to us arriving at your location. APZ-rentals reserves the right to cancel a rental if it is raining or rain is inevitable.
  8. 8
    What do I do in the event that we receive unexpected rain or high winds (>20 MPH) during our rental?
    Given the frequency of afternoon thundershowers and storms in our area, this is a valid concern. It is important to remember that the bounce blower is powered by electricity and that electricity and water don't mix well. If rain is encountered, ask everyone to quickly and calmly exit the bounce. Once it is emptied, unplug the blower and allow the unit to deflate.DO NOT USE THE UNIT IN RAIN OR HIGH WINDS! Once the weather has passed, plug the blower back in, allow the unit to inflate and have an adult dry the interior with a towel. This is very important, as the vinyl is very slippery when wet. Once dry, the bounce can be utilized again.
  9. 9
    How long is the Rental?
    Serving your needs is APZ-rentals first priority. Pricing is based on an all day rental.
  10. 10
    Are you insured?
    Definitely! Due to the high cost of insurance, there are many companies out there that choose to not carry insurance coverage. However, at APZ-rentals we believe that this is the most important requirement..
  11. 11
    Are there any yard requirements?
    The surface on which we set up the inflatable should be as flat as possible and clear of any sharp objects, such as sticks and rocks, as well as pet droppings. The area where the inflatable will be should be somewhat flat and with no low hanging tree branches. We rarely have a problem. We can even set up a bounce house in your driveway or front yard.
  12. 12
    Do you provide an attendant to supervise the inflatable?
    Typically we do not.
  13. 13
    What are my responsibilities as the renter of the inflatable?
    Our contract requires that an adult be home when the bounce is setup. We will review the features of the inflatable with this individual, as well as our safety regulations. Additionally, we will review our emergency procedures with this individual at the time of setup. An adult MUST accompany the inflatable anytime the inflatable is inflated.
  14. 14
    Do I need a generator?
    If you have a standard electrical outlet within 100 feet of the setup area, a generator is not needed. If an outlet is not available a generator can be provided at an additional cost.
  15. 15
    Is it less expensive if we pick up the inflatable ourselves?
    No, our insurance requires that the units be professionally set-up and taken down to ensure safety. For the safety of your children, it is always best to leave it up to the professionals.
  16. 16
    Can the inflatables be set-up indoors?
    Yes! The inflatables can be set-up indoors providing there is enough ceiling clearance. A 15ft-17ft. feet vertical clearance is needed. Gyms, auditoriums and other large halls are perfect.
  17. 17
    Can you set up in parks?
    Yes, we can; as well as other public places.
  18. 18
    What is APZ Rentals responsible for?
    We are not responsible for any damages to grass, sprinkler system, driveways, fencing, gates and more. We are not responsible for injury and or death. By renting from APZ Rentals you Agree to all items listed above.